FAQs

Answer: The time it takes to repair a garage door varies depending on the type of door and the specific issue. Generally, once a customer schedules an appointment, they provide a two-hour time window, and the technician calls 30 minutes before arrival. In many cases, we can schedule same-day appointments or within two days for emergencies.

Answer: Yes, our technician will come to your location and provide a free estimate after thoroughly inspecting your garage door and diagnosing the issue. We understand that every garage door is different, and the price will depend on factors such as the door size, type of springs, cable length, and motor type. We are committed to offering you the most competitive price based on your specific needs.

Answer: Since every garage door has different sizes, weights, and parts (springs, motors, cables), our prices vary based on the solution required for your specific door. Rest assured, we offer custom solutions for every client and ensure competitive and fair pricing tailored to the condition of your door and your personal needs.

Answer: Yes, we offer services in neighboring states, including Rhode Island (RI) and New Hampshire (NH). Our main office is in Boston, but we have several branch offices throughout Massachusetts to ensure quick and efficient service in other areas as well.

Answer: We offer a wide variety of motors suitable for all types of garage doors, including Chain Drive, Belt Drive, and Side Opener motors. Our technicians will help you select the best motor based on your door's requirements and your budget.

Answer: The most common issues include broken springs, malfunctioning motors, or snapped cables. Each problem requires a tailored solution based on the type of door and system, so it’s important to have a professional technician assess and fix the problem.

Answer: Yes, we recommend lubricating the door every six months, tightening bolts, and checking the system’s tension. Regular maintenance can prevent future problems and ensure your door stays in optimal condition.

Answer: Absolutely. We offer emergency repair services for urgent situations. Please contact us to check technician availability, and we will do our best to get to your location as soon as possible.

Answer: We offer a range of products with varying warranty periods. You can discuss warranty details with our technician during your appointment to get the full information based on the specific product and service you receive.