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Privacy Policy

Effective Date: 01.16.2023
Last Updated: 03.30.2025

1. Introduction

At Vellor Garage Door, accessible from https://vellorgaragedoor.wixsite.com/vellor-garage-door, we are committed to protecting your personal information and your privacy. This Privacy Policy explains how we collect, use, and protect your data when you use our services or contact us through our website.

2. Information We Collect

We collect personal information that you voluntarily provide, including when you:

  • Submit a contact or quote form

  • Book a service

  • Make a payment

  • Contact us via phone or email

Personal data we may collect includes:

  • Full name

  • Phone number

  • Email address

  • Address/location

  • Service preferences

  • Payment details (processed securely via our payment provider)

We do not store or have direct access to your credit card or full payment information. Payment data is handled securely by third-party processors, and their privacy policy applies.

3. How We Use Your Information

We use the data we collect to:

  • Provide and manage services and appointments

  • Respond to your inquiries or requests

  • Process payments and send confirmations

  • Improve the functionality and content of our website

  • Send updates, offers, or service reminders (only if you opt-in)

4. Sharing of Information

We do not sell or rent your personal data to third parties. We may only share information with:

  • Service partners or staff (to fulfill your request)

  • Payment processing companies

  • Legal authorities if required by law

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose it was collected for, including any legal or reporting requirements.

6. Security

We take reasonable steps to protect your information from loss, misuse, unauthorized access, disclosure, or alteration. However, no digital transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at:
📧 VellorGarageDoor@Gmail.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Vellor Garage Door Services
📍 Massachusetts, USA
📧 VellorGarageDoor@Gmail.com

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